What’s New at AZ Sunrise Kennel
Updates to Our Online Reservation & Account System
We’ve made a bunch of improvements to make it easier and safer
to join a waitlist, reserve a puppy, and keep track of your
documents online.
Login & Security
Log In with a Simple Text Message
No more passwords to remember. You can now log in to your AZ Sunrise Kennel
account using a one-time 4 digit code sent to your mobile phone.
- Enter the mobile number you have on file with us.
- If it matches your account, we text you a 4 digit code.
- Enter the code to log in securely – quick and easy.
- Your phone number must already be on file, which helps protect your account.
Waitlist Experience
Smarter, Clearer Waitlists
Joining a waitlist is now more transparent. You’ll see where you stand,
what you requested, and how many spots are available.
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Choose your preference:
Male, Female, or Either.
New
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Pick order is automatically assigned on a
first come, first served basis.
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Each litter has a set number of guaranteed spots; once those are filled
additional families can still join as an overflow waitlist.
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On the public waitlist view, families are shown as
first name + last initial for privacy
(for example: “Sarah P.”).
Payments
Updated PayPal Checkout for Waitlist Reservations
We’ve upgraded how online payments work behind the scenes to make
your reservation smoother and more reliable.
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Secure PayPal checkout when you join a waitlist –
your $50 reservation fee is applied toward your puppy.
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You’ll see a clear confirmation screen after you complete payment.
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Your payment and waitlist reservation are automatically linked
to your online account.
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If a planned litter cannot be produced, your reservation fee is fully refunded.
Your Online Account
A Cleaner “My Account” Dashboard
Once you log in, your account page gives you an organized view of your puppies,
paperwork, payments, and waitlist spots.
- See your assigned puppy details (collar color, breed, fur color, DOB, AKC number, litter ID, and more).
- Download important documents like contracts and registration paperwork.
- View your payments with amounts and dates in a simple table.
- New section for your waitlist reservations:
pairing name, litter ID, gender preference, and your pick order.
- Quick button to jump straight to the public waitlist page.
Behind the Scenes
Better Notifications & Reliability
We’ve also improved the “behind the scenes” parts you don’t see,
but definitely benefit from.
- We receive instant SMS alerts when someone joins a waitlist or completes payment.
- Extra checks to ensure your payment, waitlist spot, and account all stay in sync.
- Improved handling if PayPal has any delays or quirks, so we can help you faster.
Questions about any of these changes?
Call or text us at (602) 769-2485 – we’re happy to walk you through it.